Privacy Policy

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Last Updated: 28/07/2025 

At REO Detailing, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website https://www.reodetailing.com, contact us, or use our services. 

REO Detailing is a mobile vehicle detailing service based in the UK, offering paint correction, ceramic coating, and professional valeting services. For any privacy-related inquiries, contact us at:  📧 Email: contactus@reodetailing.com 📱 Phone: 07383 830265 

We may collect the following types of personal data: 

• information You Provide:  ( Name,  email, and phone number (via contact forms or email)    
•  Vehicle details (e.g. make, model, condition)     
•  Booking and service preferences      
• Feedback or testimonials  
• Information We Automatically Collect:   (IP address,Browser type and device information, Date, and time of visit)    
•  Pages visited on our site  

This data is collected via cookies and analytics tools.  We also collect standard internet log information and visitor behavior details through our website hosting provider, GoDaddy. This includes IP address, browser type, access times, and referring website addresses. This information is used for website performance monitoring and security purposes.

 We use your data to:  

• Respond to enquiries and provide quotes, Confirm and manage appointments,  Send booking updates and service information,  Improve our website and services.
•   Handle reviews, testimonials, or promotions (with your consent) 

 We rely on the following legal grounds:    

• Consent – for contact forms or marketing opt-ins      
• Contract – when you book a service     
• Legitimate Interest – to improve user experience or protect our business 

We do not sell or rent your personal data.

We may share your data with:

•     Web hosting or email providers (for communication)
•     Analytics services (e.g., Google Analytics)
•     Social media platforms (only if you engage with our content)

Our website is hosted by GoDaddy, which stores and processes data on our behalf. GoDaddy may collect visitor information such as IP address, browser data, and page requests for hosting and analytics purposes. They comply with UK GDPR and maintain secure data handling practices.

Our site uses cookies to enhance performance and user experience.  

Cookies help us:      

• Understand visitor behavior via Google Analytics      
• Remember form data or preferences      
• Track interactions with social media or embedded content  

You can disable cookies through your browser settings. 

All data is securely stored with encrypted hosting providers.  Access is restricted to authorized staff.  We retain customer data only as long as necessary for bookings or legal obligations. 

 You have the right to:      

• Access your personal data     
•  Request correction or deletion     
•  Withdraw consent at any time      
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)  

To exercise these rights, email: contactus@reodetailing.com 

 Our website and business may link to or integrate with:     

•  Instagram      
• TikTok     
•  WhatsApp      
• Google Maps  These services have their own privacy policies, and we are not responsible for their data handling. 

 We may update this policy to reflect changes in legal requirements or services. Updates will be posted on this page with a revised date. Contact Us 

If you have any questions or concerns, please contact us at:

 📧 contactus@reodetailing.com 📞 07383 830265 🌐 www.reodetailing.com